MSW         University of Washington, Received Master of Social Work Degree
B.A.           Brown University, International Relations

Private Practice (1975-Present) Bellevue, WA and Whidbey Island, WA,
Clinical Social Worler, Mediator
WA State Licensed Social Worker, Independent Clinician: #LW00004125
Diplomate in Clinical Social Work (DCSW, National Association of Social Workers

Clients include couples, individuals, and group work. I offer individual counseling with children, adolescents, and adults, along with mediation of domestic disputes. Mediate divorce, post-divorce, personnel, and other disputes.

CRU Institute (1992-Present) Bellevue, WA, Executive Director

Founded CRU Institute, directs organization to develop and conduct school mediation training programs throughout the US and internationally. Creates and distributes all training materials, videos, and manuals to schools and youth organizations.

Northwest Mediation Service (1980-1992) Bellevue, WA, Executive Director

Full P&L responsibility. Staff supervision, all administrative functions, program planning – including development of professional programs, school mediation training programs, and training for corporate managers. Budget information, coordination with Board of Trustees, and intake interviews with prospective clients. Mediator: divorce, post-divorce, personnel, and other disputes.

King County Family Court (1972-1975) Seattle, WA, Social Worker

Conducted custody and visitation evaluations including extensive report writing and court testimony. Individual and group counseling.

Children’s Orthopedic Hospital (1969-1975) Seattle, WA, Psychiatric Social Worker

Clients include children and their parents with neurotic, psychotic, and behavioral problems. Conducted individual therapy and group sessions.

Welfare Department (1963-1996) FL, CA, and WA, Child Welfare Worker

Client care included adoption, foster home placements, unwed mothers, and Aid to Families with Dependent Children programs.

National Association of Social Workers (NASW)
        Diplomate in Clinical Social Work (DCSW)

Washington State Society for Clinical Social Work (WSSCSW)

Academy of Professional Family Mediators (APFM)

Association for Conflict Resolution (ACR)
         (2001-2011) Senior Practitioner Member
         (2001-2003) Co-Chair, Education Section

Academy of Family Mediators (ACFM)
         (1992-2000) Practitioner Member
         (1992-1996) Board Member
         (1993-1995) National Conference Committee Chair

Instructor at Seattle University, 40 hour course, "Conflict Resolution."        (1990)

Mediation Trainer: participants include attourneys, mental health       professionals, clergy, teachers, and managers.

Trainer for CRU Institute and Northwest Mediation Service. Teaching faculty,       parents, and students in grades K-12 peer mediation skills. (1992-Present)

Speaker, American Bar Association Alternative Dispute Resolution Committee.

Speaker, Washington State Bar Association Family Law Committee.

Speaker, East King Council Human Services Forum.

Presenter, National Peer Helper Conference                                               (1991)

Presenter, Academy of Family Mediators National Conference.       (1988-2000)

Presenter, CREnet Conference                                                                      (1997)

Presenter, Ministry of Education, Singapore                                               (1998)

Presenter, SPIDR National Conference                                                        (1998)

Presenter, Kansas Bar Association                                                                (1998)

Presenter, National Native American Conference                                       (1998)

Presenter, National Education Association                                                  (1999)

Presenter, SAPA Conference, Atlanta, GA                                                  (1999)

Presenter, Academy of Family Mediators                                                     (2000)

Presenter, Southern Methodist University                                                  (2000)

Presenter, University of Washington, ADR Conference                            (2000)

Presenter, National Student Assistance Conference                                   (2001)

Presenter, Association for Conflict Resolution                                           (2002)

Presenter, National Middle School Conference                                           (2002)

Presenter, SAPA Conference, Atlanta, GA                                                  (2002)

Presenter, ABA, ADR Section Conference                                                   (2002)

Presenter, Association for Conflict Resolution                                           (2003)

Presenter, National Association of Social Workers                                     (2006)

Articles:

Kaplan, Nancy M., "The Development and Operation of Northwest Mediation Service." Mediation Quarterly, No. 6, December, 1984.

Stull, Donald E. and Kaplan, Nancy M., "The Positive Impact of Divorce Mediation on Children's Behavior." Mediation Quarterly, No. 18, Winter, 1987.

"Mediation: Techniques for Positive Solutions", Video Training Tape, Illustrating 12 generic mediation techniques, 1987.

Kaplan, Nancy M., "How Divorce Law Affects Our Children." Puget Soundings, Summer, 1989.

Kaplan, Nancy M., "Mediating Parenting Plans: The Attourney's Role." DeNOVO, January/February, 1990.

Kaplan, Nancy M., "School Mediation: Opportunity and Challenge." School Safety, National School Safety Center, Winter, 1996.

"Mediation in the School System", co-authored chapter. Kruk, Edward, MSW, Ph.D., "Mediation and Conflict Resolution in Social Work and the Human Services." Nelson-Hall, Chicago, March, 1997.

Kaplan, Nancy M., "Respect, Responsibility, Resolution." ASCA School Counselor, American School Counselor Association, December, 2002

Manuals and Videos:

"Everyday Conflicts, Creative Solutions," Training Video and Leader's Guide for Elementary School Conflict Manager Training Programs, June, 1991.

"Rumors, Conflicts, Resolutions," Secondary School Mediation Training Video and Leader's Guide, June, 1993. Awarded Silver Medal, New York Festival, January, 1994.

"Names," Secondary School Mediation Training Video and Leader's Guide, demonstrates how mediation is used to help people resolve conflicts stemming from cultural differences, March, 1997.

"Everybody's Talking," Middle School Training Video and Leader's Guide for Peer Mediation Training, 2005.

"The Blue Eraser," Elementary School Training Video and Leader's Guide for Peer Mediation Training, 2005.

"Changes," High School Training Video and Leader's Guide for Peer Mediation Training and cultural awareness, 2006.

"How Could It Be Better," Secondary School Documentary Video and Leader's Guide for anti-bullying and cultural awareness classroom discussions, November, 2012.

"CRU for Elementary School Conflict Managers," Elementary School Training Manual, June, 1992-2013.

"CRU for Middle School," Middle School Mediation Training Manual, December, 1992-2013.

"CRU for High School," High School Mediation Training Manual, December, 1992-2013.

"CRU for the Classroom," Classroom Teacher's Guide, September, 1993-2013.

"CRU for Violence Prevention," Classroom Teacher's Manual for Secondary Schools, March, 1995-2013.

"Family Problem Solving, Conflict Management Process, Handbook for Parents," Parental step-by-step guide for using mediation to resolve family conflicts, 1995.

"Words Work," ABA, ADR Section, Conflict Resolution manual for after school programs, 2009.